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Confluence

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3782+ reviews. (4.1/5)

Confluence Overview

Confluence is a collaboration and knowledge management platform that allows teams to create, organize, and share their work. It would be seen as a highly customizable tool with features like document editing and project tracking that can be tailored to the needs of different teams and organizations.

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FAQs: Confluence

What is Confluence, and how does it help businesses?

Confluence is a collaborative business software designed to create a virtual workspace where teams can document, share, and organize information in real time or asynchronously. It helps businesses consolidate knowledge, streamline communication, reduce silos, and enable cross-functional collaboration through features like customizable templates, in-line comments, @mentions, and shared Spaces. It is especially useful for project management, team documentation, marketing plans, and HR processes.

How does Confluence improve team collaboration compared to traditional tools?

Confluence enhances collaboration by centralizing team communications and knowledge in one platform. Unlike traditional tools that often fragment information (e.g., spreadsheets, shared drives), Confluence organizes data into Spaces and Pages, enabling live editing, commenting, file sharing, and @mentioning team members for updates. Additionally, its integration with tools like Jira and Trello ensures seamless workflow continuity, bringing tasks and context together on the same platform.

Can I use Confluence for knowledge management?

Yes, Confluence is ideal for knowledge management. It allows teams to create structured Spaces for specific projects, teams, or departments, and share knowledge through detailed Pages. Features like page versioning, decision tracking, advanced search, and dynamic navigation create an organized and accessible repository for institutional knowledge, making it easy for teams to find and update key information.

Does Confluence integrate with other tools like Jira and Trello?

Absolutely! Confluence integrates seamlessly with other Atlassian tools like Jira and Trello, enabling users to sync project management workflows. For instance, users can link Jira tickets to Confluence Pages, create Trello boards directly from a Confluence Space, or embed Trello boards for visual planning. These integrations enhance productivity by keeping data and teams aligned across platforms.

Is Confluence scalable for growing businesses?

Yes, Confluence is built to scale with your business. For small teams, the Free plan provides core functionality without breaking the budget. As businesses grow, they can opt for Standard, Premium, or Enterprise plans, each offering enhanced features such as increased storage, advanced analytics, user permissions, and security compliance. Whether it's a 10-person team or a global enterprise, Confluence adapts to your needs at every growth phase.

How secure is Confluence for sensitive business information?

Confluence employs rigorous security measures to protect sensitive data, including encryption (in transit and at rest), secure authentication (SAML single sign-on, two-factor authentication), and enterprise-grade security for compliance (SOC2, ISO 27001). Premium and Enterprise plans also offer additional security features like data residency options and audit logs, ensuring your business-critical data remains safe and compliant.

What types of teams and projects can benefit from Confluence?

Confluence employs rigorous security measures to protect sensitive data, including encryption (in transit and at rest), secure authentication (SAML single sign-on, two-factor authentication), and enterprise-grade security for compliance (SOC2, ISO 27001). Premium and Enterprise plans also offer additional security features like data residency options and audit logs, ensuring your business-critical data remains safe and compliant.

What is the difference between Confluence Spaces and Pages?

Spaces are high-level containers used to organize content for specific teams, projects, or topics—ideal for separating company departments or initiatives. Pages, on the other hand, are documents created and stored within Spaces. Pages enable teams to add detailed content such as project plans, meeting notes, or reports. Together, Spaces and Pages create a dynamic environment for organizing, storing, and retrieving information.

What are the pricing plans for Confluence, and which one is right for my business?

Confluence offers four pricing plans: Free, Standard, Premium, and Enterprise. The Free plan is ideal for small teams or startups and includes core features with a 10-user limit. The Standard plan ($5.75/user/month) adds more storage and security features. The Premium plan ($11/user/month) includes advanced features like analytics, 24/7 support, and scalability. The Enterprise plan is tailored for large organizations with enterprise-level security and compliance needs. Choose the plan that aligns with your team size, project demands, and growth trajectory.

Please note that these FAQs are based on the product and its features as of the date of writing and changes to the product after this date might render some of this information outdated. For the most accurate and up-to-date information, please visit their official website: